FAQS

Made with love in Bali and Brazil.

The majority of our swim products are made using recycled fabrics from ECONYL yarns or American REPREVE. And aside from fabrics, we make all of our prints using eco-ink. And with that, we offer paper hygiene liners instead of plastic, our packaging is 100% biodegradable.

The bali manufacturer we use automatically donates proceeds from every swimsuit that you order to the ROLE Foundation and BALI WISE. grassroots organisations that support the environment, women's access to education and those in need.

 We believe in transparency, exceeding minimum labour standards and adding value to our community & environment.

 Here are some graphics that illustrate what we do to support our principles. For much more information please scroll down.

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We are a boutique operation, and it takes approximately 3-4 days to process once the order comes in. Orders are processed and shipped Monday - Friday, excluding weekends and holidays.

Orders are shipped from Las Vegas.

You are unable to change or edit orders once the order is successfully placed. Should you want to cancel your order please email hello@solenotte.com as soon as possible and our team will do everything we can to cancel your order before it ships. Please note that depending on timing, our team may not be able to make cancel.

If your items fall under the allotted return policy time, please check out our Return Policy.

DO

-Hand wash after every use in cold water with an extra-gentle wash.

-Soak for 15-20 minutes if time allows. This will remove most of the chemicals, salt, sand, and body oil that can damage the fabric.

-Gently squeeze (do not wring) out excess water and lay flat to dry in the shade.

This will preserve the fabric and shape. Lotion, sunscreen, oil, and chlorine can cause discoloration of this item; this is not a manufacturing defect. Please follow care instructions to keep your swimwear in the best condition

-Spot clean stains, so they don’t set

-Store suits in fabric or mesh bags. Avoid plastic, which can also provide a breeding ground for mildew and bacteria.

-Do care for your suit like it’s your favorite lingerie [heart]

DON’T

-Sit on rough surfaces while wearing your suit. It can cause pulling and snagging of the delicate fabric. Always lay down a towel before you sit.

-Dry your suit in direct sun because it will fade, and the heat weakens the elasticity of the spandex.

-Use a washing machine, even on a delicate/handwash setting.

-Keep cremes and oils off your suit because they can cause discoloration and weaken the fabric.

 

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